Frequently Asked Questions

Running Late?
If you're running late, text or call us. Anything after 10 minutes may forfeit your booking.

Cancellations & No Shows
Appointments require 48 hours notice to cancel or reschedule.

Booking Fees
Maintain your current service and training deposit policies here.

Effective Date: 4/10/2022

Your Privacy and Beautygirl & Co

ABN 77230265232 (collectively and individually referred to as Beautygirl & Co, "we", "us" or "our").

Who We Are and How You Can Contact Us

We are Beautygirl & Co and we are based at Suite 103/64-68 Derby Street, Kingswood, NSW 2747, Australia. We are committed to protecting your privacy and respecting and upholding your rights when you use this Site. This Privacy Policy applies to the products and/or services we provide on our Site www.beautygirlandco.com ("Site") and our social media channels, and explains how we collect, hold, use and disclose data and comply with the requirements of the Privacy Act 1988 (Cth) and constitutes part of our Website Terms & Conditions. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook, Pinterest, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this Privacy Policy.

You can contact us for privacy-related questions by completing this form: www.beautygirlandco.com/contact. We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act 1988 (Cth)), Australian Privacy Principles and, to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.

Our Role in Your Privacy

If you are a customer, subscriber or just a visitor on our Site, this Privacy Policy will apply to you.

Our Responsibilities

As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.

Your Responsibilities

Please read this Privacy Policy and our Website Terms & Conditions. If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy.

When and How We Collect Data

From the moment you visit our Site, we are collecting data. Sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when:

• You purchase a gift card for redemption on our Site
• You purchase an online course, webinar, program or service
• You interact with us on social media
• You complete any sign-up forms, landing pages or send us a direct message via social media or an email to any of our nominated emails
• You participate in events, promotions and giveaways or any request for additional data such as customer surveys
• You accept our cookies and other tracking technologies on any device you use to interact with us
• You voluntarily submit your data to us for any reason

Types of Data We May Collect

• Contact details (name, address, email)
• Financial information (bank details when you are making a purchase)
• Your business name (sometimes)
• Basic information about your business and its history (sometimes)
• Data about the products or services you purchase
• Data about your experience with our Site and our products and services
• Data relating to your circumstances and such other information that is relevant to the products or services we provide to you
• Data relating to your attendance at seminars or other events held by us (including webinars and podcasts)
• Data that identifies you (your IP address, login, browser type, time zone, browser plugins, geolocation, operating system and version) — we do not link this with any personal data
• Data on how you use our Site (URL clicks, product and service views, how long you are on our pages and other actions)

Use and Disclosure of Your Data

Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so. We will use your data for the purposes it was collected and related purposes that include:

• Operating our Site
• Providing you with products, information and services
• Customer support
• Tracking your purchase history
• Detecting and preventing fraud
• Improving our Site
• Making your experience on our Site more efficient and enjoyable
• Market research, e.g. we may contact you for feedback about our products and services
• Providing you with information about events, other products or services or opportunities that may be of interest
• Marketing (with your consent)
• Monitoring your compliance with our Website Terms and Conditions

We may disclose your data for the purposes it was collected and also:

• As required by law, subject to our obligations
• With your consent
• Within our business
• To send you marketing material (with your consent)
• To process your participation in any promotions and giveaways (including contacting you if you win, displaying your name online and on our social media platforms)
• Share with third parties to enable us to provide our products and/or services

Google Analytics

We use Google Analytics functions. Our use of Google Analytics may include but is not limited to display advertising and remarketing. You may see our adverts across the internet, this is due to the use of tracking technologies (cookies) to optimise and serve our adverts based on past visits to our Site. When you log onto our Site, we, with the help of Google Analytics, use your browsing behaviour to connect this with other data that you previously provided to us in accordance with this Privacy Policy.

Facebook Insights

We use Facebook Insights to track your interaction with our Facebook page (facebook.com/beautygirlandco), this will allow us to track usage and improve the performance of our page. We will use Facebook Analytics to better measure, track and understand customer user experience to enable us to improve our products and services that we offer.

Choosing Not to Provide Personal Data

You can choose not to provide us with any personal data. However, if you do this, we will not be able to provide you with any products or services, however, you can continue to use our Site and browse the pages of our Site.

Turning Off Cookies

Our Site uses cookies and similar technologies to provide certain functionality to our Site. You can turn off cookies by activating the setting in your browser that allows you to do this. You can also delete cookies through your browser settings. If you do decide to turn off cookies, you can continue to use the Site, however, certain services may not work as effectively.

Marketing

We will always let you know before we collect any data from you what the intended use is and if we intend to use it for marketing and if third parties are involved we will obtain your consent (which you can withdraw at any time). You can change your mind about marketing material by opting out by completing the contact us form on our contact page, or unsubscribing within the email if you have previously subscribed to our newsletter.

Your Rights

You can exercise your rights at any time by contacting us via the contact us page on our Site: www.beautygirlandco.com/contact

Accessing Information We Hold About You

We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person's confidentiality or intellectual property rights). We will tell you if we can't comply with your request and why.

Inaccurate Information

You can contact us to ask us to correct any information we hold about you that you believe is inaccurate.

Objections to Using Data for Profiling or Automated Decisions

We may use your data to determine what products and services are relevant to you (e.g. tailoring our emails based on your behaviour). Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.

The Right to Be Forgotten

You have the right to request for your data to be erased. This means we have to delete all information that we hold about you, except to the extent of any information we are required to hold due to our legal obligations.

Making a Complaint

If you have any complaints regarding how your data is handled, please contact us via our contact page. If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner.

Security of the Data We Collect

We realise that our customers trust us to protect their data and whilst we cannot guarantee the security of any information you transmit to us, or receive from us, we take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your data. This includes:

• Password access to accounts
• Storing electronic data with reputable third party storage providers who have appropriate security protections
• Limiting access to personal information to individuals who need to know
• Using payment providers who are PCI DSS compliant
• We do not store your payment details

Where We Store Data

We use service providers based in Australia. If we transfer personal data outside of Australia, we will ensure that your privacy rights are adequately protected by ensuring these service providers have the same or similar measures in place to protect data shared.

How Long We Store Data For

We will keep your data for as long as we need it, and this period will also depend on your interactions with us. If you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing and tax purposes. When we no longer need to keep your information, we will delete it permanently or anonymise data which is no longer necessary.

Third Parties Who Access Your Data

We share data with third parties in the following circumstances:

• Other companies in our group of companies, as necessary to operate our Site
• Our suppliers and service providers working for us, e.g. payment processors
• Our professional and legal advisors
• Third parties engaged in fraud prevention and detection
• Law enforcement or other government authorities
• Payment processors such as Stripe, PayPal, Xero, Shopify who may process your payment for any products and services bought from us
• Social media and analytics such as Facebook, Instagram and Google Adwords for the purpose of custom audience generation and the development of targeting criteria
• Other third parties such as Leadpages, LeadQuizzes, Teachable, Zoom, Active Campaign, MailChimp for processing and holding data that enables us to ensure you are kept informed of all course information, logins and marketing material, offers, promotions, newsletters, blogs and video training
• Where we have your consent to do so or otherwise where we are legally permitted to do so

Payment Security

All of our real-time credit card authorisations are handled by secure third party gateway providers and these are secured by the highest level of security. The following measures are taken to protect your data:

• Payments are fully automated with an immediate response
• Your complete credit card number cannot be viewed by us or any outside party
• All transaction data is encrypted for storage within our third party gateway supplier's bank-grade data centre, further protecting your credit card data
• Our third party gateway provider is an authorised third party processor for all the major Australian banks
• Our third party gateway provider will at no time touch your funds — all monies are directly transferred from your credit card to the merchant account held by us

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for all organisations that handle branded credit cards from major card schemes. PCI-DSS requirements help ensure the secure handling of credit card information through our Site and the service providers.

Age of Consent

By using this Site, you warrant that you are at least the age of majority in your State or Territory of residence. Our Site should not be used by anyone under the age of majority, and we do not knowingly collect data from anyone under the age of majority.

Cookies and How to Block Them

We use cookies — this helps us improve the products and services we provide. "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies can also be used to analyse traffic and for advertising and marketing purposes. They do not harm your systems and the HELP function in your browser will tell you how to restrict or block the cookies. If you use browser settings to block all cookies, you may not be able to access all or parts of our Site.

Web Beacons

We may use web beacons (or clear gifs) on our website and in our emails. When we send emails, we can track behaviour such as who opened the emails, who clicked the links, and collect information such as your IP address, your browser or email type — we then put this information together to improve the performance of our email campaigns and provide you with better products and/or services specific to your needs. You will always have the ability to opt out of any emails we send, just click the link in the email that says "unsubscribe".

Governing Law

This Privacy Policy and your use of this Site is governed in all respects by the laws of Australia.

Updates to Our Privacy Policy

Please make sure to check in on our Privacy Policy periodically, as we may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will always ensure that the current date of the Privacy Policy (also known as the "Effective Date") is prominently displayed at the very top of this Privacy Policy, so you know it's the latest version.

OVERVIEW
Welcome to beautygirl&co! The terms "we", "us" and "our" refer to beautygirl&co. beautygirl&co operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). beautygirl&co is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. beautygirl&co reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until beautygirl&co confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as beautygirl&co may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by beautygirl&co, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of beautygirl&co, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by beautygirl&co.
beautygirl&co's names, logos, product and service names, designs, and slogans are trademarks of beautygirl&co or its affiliates or licensors. You must not use such trademarks without the prior written permission of beautygirl&co. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
beautygirl&co is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with beautygirl&co. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and beautygirl&co, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with beautygirl&co.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm beautygirl&co, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY beautygirl&co, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL beautygirl&co, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless beautygirl&co, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where beautygirl&co is headquartered. You and beautygirl&co consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at carljamesclanang@gmail.com.
Our contact information is posted below:
Beautygirl & Co
Suite 103/64-68 Derby Street, Kingswood, NSW 2747, Australia
contact@beautygirlandco.com
0428008220
ABN 77230265232 NUMBER]

Course Terms & Conditions

Beautygirl & Co

Overview

This applies to our In-Person Brow Training and our Online Hybrid Brow Masterclass (each a "Course"), owned and operated by Beautygirl & Co ABN 77230265232, of Suite 103/64-68 Derby Street, Kingswood, NSW 2747, Australia ("we", "our", or "us").

Please read these Terms and Conditions ("Terms") carefully before you purchase or otherwise access a Course. These Terms, along with our Site Terms and Conditions and our Privacy Policy, govern your access to and participation in the Course.

By accessing the Course, you acknowledge that you have read, and agree to comply with and be legally bound by, these Terms, and warrant that you are over 18 years of age and have the legal capacity to enter into a binding contract.

Course Access

You may apply to access the Course by completing the application form and paying the Course Fee via our nominated booking/enrolment platform. You agree to provide accurate, current and complete information about yourself as requested. We have the right to suspend or terminate your Course access if we suspect that such information is inaccurate or incomplete, and reserve the right to deny your Course application for any reason.

To access the Course, you may be required to create an account, providing accurate information including your name, business name (if applicable), address, a valid email address and contact number. You must be at least 18 years old. You are solely responsible for the activity that occurs on your account, so please keep your account password secure.

Course Fees

The Course Fees are payable in full upfront or by instalment payments where offered. If you choose to pay in instalments, you authorise us to automatically charge the payment method on file for any balances owing. Where payment fails or is declined, you must provide a new eligible payment method immediately, or we may suspend or revoke your access to the Course.

Refund Policy

Course Fees for both our In-Person Brow Training and Online Hybrid Brow Masterclass are strictly non-refundable, except as required by law or otherwise at our sole discretion. We do not provide refunds simply because your situation has changed, you have changed your mind, or you are dissatisfied with your own progress or results.

Course Entitlements — Online Hybrid Brow Masterclass

During the Online Hybrid Brow Masterclass, we will provide you with access to the following modules:

• 01 — Welcome
• 02 — Industry & Business Foundations
• 03 — Brow Theory
• 04 — Contraindications & Consultations
• 05 — Infection Control & Salon Safety
• 06 — Products & Equipment
• 07 — Brow Mapping
• 08 — Colour Theory & Diagnosis
• 09 — Brow Waxing Theory
• 10 — Brow Waxing Procedure
• 11 — Brow Dye / Tint
• 12 — Combining the Services
• 13 — Brow Corrections
• 14 — Adverse Reactions
• 15 — Client Photography
• 16 — Client Experience & Retention
• 17 — Marketing Basics
• 18 — Practical Assessment
• 19 — FAQs
• 20 — Course Summary
• 21 — Technique, Preparation & Step by Step

Module order and numbering may be adjusted prior to launch. If a Force Majeure event of any kind requires that any Course Entitlements be delayed, they will either take place in a different allowable format or be rescheduled. You will not be entitled to any compensation for Course Entitlements that are unable to proceed due to a Force Majeure event.

Complaints

We are committed to your enjoyment of and satisfaction with the Course. Should you have any concerns, please contact us via our Contact Form on our Site, including your name, the email address used to apply for the Course, and details of your concern. We will acknowledge your complaint within 3 business days and aim to resolve it within 14 business days.

Intellectual Property Rights

As part of the Course, you will have access to certain materials, including programs, workbooks, forms, templates, webinars, digital products and other content ("Materials"). We retain ownership of all Intellectual Property Rights (including copyright) in the Course and the Materials. You are granted a non-exclusive, non-transferable, single-use, limited licence to access and use the Materials for your own personal use, and agree not to copy, share, modify, sell or sublicense the Materials, or assign your membership to any other person without our express written consent.

Course Promotion

Where you have provided testimonials, you acknowledge that we may use these along with reference to you on our Site and social media channels, for promotional purposes at our discretion. Where any part of your Course includes recording of your participation, you consent to our use of these recordings for the purposes of providing the Course and for promotional material to market the Course.

Termination

We reserve the right to terminate your access to the Course with immediate effect if you do not pay the Course Fees when due, infringe our Intellectual Property Rights, engage in conduct injurious to our reputation, or otherwise breach any provision of these Terms.

Confidentiality

You agree to respect our privacy and confidential information, and the privacy and confidential information of other Course participants, and will keep any information we choose to share confidential unless you have our prior written consent to disclose it.

Warranties and Indemnities

We provide the Course and its content on an "as is" basis, and do not guarantee any specific results from your participation. Your experience will depend on your own commitment, motivation and intent to follow through. You agree that you engage in the Course at your own risk, and agree to indemnify us against any loss or damage, including legal costs, related to your breach of these Terms.

Information and Advice

Any content or information provided in the Course is of a general nature only and does not constitute professional advice. No part of the Course is a substitute for obtaining advice that is specific to your individual circumstances from a qualified professional.

Governing Law and Jurisdiction

The performance and enforcement of these Terms will accord with the laws in force in NSW, Australia. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.